Frequently Asked Questions
Everything you need to know about our premium wholesale fragrances.
Are all your fragrances 100% authentic?
Yes, all our products are 100% genuine and sourced directly from reputable manufacturers and authorized distributors in the Middle East and worldwide.
What is the minimum order quantity (MOQ) for wholesale pricing?
To qualify for wholesale rates, we require a minimum opening order of $500. Individual product minimums may apply depending on the brand and stock availability.
How long does shipping take for bulk orders?
Domestic wholesale orders typically process within 2-3 business days. Shipping times vary by location but generally arrive within 5-7 business days via our freight partners.
Do you offer international shipping for wholesale clients?
Yes, we ship to most countries globally. Please note that international clients are responsible for all customs duties, taxes, and regulatory compliance in their respective countries.
What is your return policy for damaged items?
Claims for damaged or missing items must be reported within 48 hours of delivery. We will provide a replacement or credit for items verified as damaged during transit.
Can I request samples before placing a large wholesale order?
We offer sample discovery sets for purchase so you can experience the quality of our Oud and niche perfumes before committing to a bulk inventory purchase.